Return & Exchange Policy
Return & Exchange Policy – Classy Eva
At Classy Eva, we strive to ensure customer satisfaction and provide the best shopping experience. Therefore, we offer a clear and fair return and exchange policy as outlined below:
1. Exchange Conditions
• Customers are entitled to exchange the product within 7 days from the date of receiving the order.
• The product must be in its original condition, unused, with all tags and accessories attached.
• Products that have been altered, washed, or modified in any way are not eligible for exchange.
2. Non-Exchangeable Items
• Products purchased under final sale or special discounts.
• Any product showing signs of use, damage, or missing original packaging.
3. Exchange Procedure
• Please contact us via WhatsApp or the Contact Us page to submit an exchange request.
• The customer is responsible for shipping fees in cases where the exchange is not due to an error from the store.
4. Refund Policy
• Cash refunds are not available.
• Exchange is offered only, or a store credit may be issued for future purchases.
For any inquiries, please feel free to contact us through our official communication channels